Support

How can we help?

Most answers are below. If yours isn't, email us and include your Mac and iPhone models and OS versions.

My iPhone can't find my Mac

Put both devices on the same Wi-Fi network and open CuteCard on the Mac first. On the iPhone, allow Local Network access in Settings → CuteCard.

Where's my pairing code?

On the Mac, open Settings → Sync. You can generate a new code there.

Where are my recordings saved?

In your Movies folder. You can also open it with "Open Recordings Folder" in the Mac app's Settings.

The text is too close to my camera

On the iPhone, choose "Calibrate camera mask" and drag the band to match your camera head.

Keyboard shortcuts

⌘N new script · ⌘E edit mode · ⌘T teleprompter mode · ⌘⇧R start or stop recording · ⌘⇧C open CuteCard from the menu bar.

Still stuck?

We usually reply within a couple of days.